lostthings.nl based in the Netherlands, is responsible for the processing of personal data as shown in this privacy statement.

Personal data that we process:
lostthings.nl processes your personal data because you provide them yourself.

Below is an overview of the personal data we process:

Special and / or sensitive personal data that we process:
Our website and / or service does not intend to collect data about website visitors who are younger than 16 years. Unless they have permission from parents or guardians. However, we can not check if a visitor is older than 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@ lostmykeys.nl and we will delete this information.
For what purpose and on the basis of which we process personal data:
lostthings.nl processes your personal data for the following purposes:
To bring you in contact with the owner of the found keys.

Automated decision-making:
lostthings.nl does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions that are taken by computer programs or systems, without a person (for example an employee of lostthings.nl ) sitting in between.

lostmykeys.nl uses the following computer programs or systems:
PC with Bitdefender security software.
How long we store personal data:
We keep the personal data until the keys are returned.

Sharing personal data with third parties:
lostthings.nl shares your personal data with third parties (owner of the keys) if this is necessary for the execution of the agreement and to comply with any legal obligation. With companies that process data in our assignment, we conclude a processor agreement to ensure the same level of security and confidentiality of your data. lostmykeys.nl remains responsible for these processing operations. We only do this with your express permission.

Cookies, or similar techniques, that we use:
lostthings.nl only uses technical and functional cookies. And analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works and memorizes properly, for example your preferred settings. We can also optimize our website with this. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

View, modify or delete data:
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by lostmykeys.nl and you have the right to data portability. This means that you can submit a request to us to send the personal information we have in your computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to info@ lostthings.nl
To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and citizen service number (BSN) black in this copy. This is to protect your privacy. We respond as quickly as possible, but within four weeks, at your request.
lostmykeys.nl also wants to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data:
lostthings.nl takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact info@ lostmykeys.nl
- First and last name
- Phone number
- E-mail address
- You can call or e-mail if necessary to carry out our services
lostthings.nl does not store your personal data longer than is strictly necessary to realize the goals for which your data is collected.
We use the following retention periods for the following (categories) of personal data:

(Category) personal data> Retention period> Reason

Personalia>                        Retention period:           We keep personal data until the keys are returned.
Address>                            Storage period:                We keep the personal data until the keys are returned.
Telephone number>        Storage period:                We keep the personal data until the keys are returned.